Returns & Exchanges
At Mudi, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a hassle-free 30-day return and exchange policy for all items in their original condition.
1
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return or exchange.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included.
4
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing